Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Free Shipping on all orders above £250
Do You Ship Internationally?
Normal Shipping, Shipping and Custom Clearance Charges must be paid by the Customer
How Long Will It Take To Get My Package?
We usually ship all items by Expedited Shipping. So the customers may expect their order delivery with in 1 working day and maximum by 5 working days with in Mainland UK.
PAYMENT
What Payment Methods Are Accepted?
We accept payments by card and BACS. Please contact us for BACS transfers.
Is Buying On-Line Safe?
Our website is protected and support secure payment channels including Stripe. Customers may make payments by these hassle free channels.
Order & Retunrs
How do I place an Order?
Customers may place orders on website by our secure check out method. In case of bulk purchases, customers are advised to contact our support for better rates.
How Can I Cancel Or Change My Order?
For cancellation or any changes in your orders, please contact our support.
Do I need an account to place an order?
No, customers may check out as guest as well.
How Do I Track My Order?
Tracking information will be sent to customers once the order is shipped.
How Can I Return a Product?
If you are having any issues with the prodcut or your order, please contact support.